Safety & Trust

  • Buyer protection

    Stripe holds the payment until the order is complete, which is when you confirm you've received it or it's confirmed automatically.

  • Report a problem or a user

    Every listing, profile and message has a Report button. You don't need an account. Anyone can report illegal content by emailing legal@gamebid.co.uk. Include a link to it (or the username) and tell us what's wrong.

  • Contact support

    Safety & Trust team · Online safety lead (legal@gamebid.co.uk)

  • Under 18

    If you're under 18 and something worries you, talk to Childline (0800 1111, childline.org.uk) or report to CEOP (ceop.police.uk/Safety-Centre).

How reports are handled